Returns & Exchanges

At Palmer’s, we stand behind the quality of our skincare and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer hassle-free returns on products purchased through our official store within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all safety seals are intact, and include the provided return authorization slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.